Guarantees Matter When It Comes to Our Electronic Devices

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Imagine this situation.  You’ve just received a new present that requires batteries.  You head over to your stash of brand new batteries and pop in those bad boys to get your new device going.  You replace the cover and go to turn it on.  An immediate wave of disappointment sweeps over you as you discover that your brand new batteries don’t work at all!  Ugh…now you have to go back to the store and replace your new batteries (or even new device if it’s a faulty device).  Not really one of those feel good about the product or brand moments, right?

Even worse is when you’ve spent money on a new device – just to find it doesn’t even work.  When you go to return it (expecting a guarantee or some sort of warranty coverage), you’re basically dismissed and told no warranty exists.  That is such a disappointing and frustrating feeling, especially knowing how hard money is to earn and that you basically just wasted it on a product that you can’t even use.

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Well, guess what?  With Rayovac, you don’t have to worry about that because they fully back their quality products with their Rayovac Guarantee.

Warranty and Guarantees

Device Guarantee

We will replace, repair or refund, at our option any device (that uses Rayovac’s AA, AAA, C, D & 9V, cylindrical, button cell or coin cell batteries collectively the “Batteries.” “Batteries” do not cover lithium ion batteries.) damaged by our Batteries if the device and Batteries are returned to us, prepaid, to the address below. Be sure to remove the Batteries from the device, but include the Batteries in the same shipment as the device. Our guarantee does not cover devices that are damaged by Batteries that are beyond their expiration dates.

Flashlight Warranty 
Lifetime
Warranty: Excludes accidents and misuse. Return defective product postage prepaid to Spectrum Brands, Inc.

I love that Rayovac offers a guarantee, especially when it comes to our most important tech devices!  It definitely makes me feel important as a consumer when a company stands behind their products the way Rayovac does!

Have you ever had a product that didn’t work and come to find out that no warranty or guarantee existed?  How did that make you feel about the product and the brand?

This post is compensated as part of the Rayovac Power Blogger Program.  All opinions are mine.

 

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29 thoughts on “Guarantees Matter When It Comes to Our Electronic Devices”

  1. I just can’t support products that don’t support the consumer. If something doesn’t have a warranty, even a temporary one, I probably won’t buy it. If it doesn’t work when I first try it out, you better believe I’ll be one disappointed customer!

  2. Robin (Masshole Mommy)

    I hate it when I find out a product has no warranty after the fact. I hate it even more when there is a warranty, but whatever happened wasn’t covered under it.

  3. It’s great that Rayovac offers a warranty. I learned my lesson about buying things that didn’t have warranties!

  4. I love Rayovac they make amazing products!! I am a fan sleeper LOL meaning I CAN NOT sleep without a fan on! I had a particular fan that lasted me 7 years! I was so upset when it finally died. I was even MORE upset when I bought a new fan that the thing didn’t last a month!! NO WARRANTY NO GUARANTEE! I might as well have thrown my money in a trash can! That’s why I love and stand by companies like Rayovac that back up their products!

  5. That’s pretty impressive! There are too many batteries that just don’t last long at all and it’s frustrating to have to keep buying more.

  6. It’s really frustrating when a product doesn’t work. But if a company can replace it, then I’m happy. No replacement= unhappy customer.

  7. Gotta love a brand with a built-in guarantee. WE’re big Ray-o-Vac fans in our house, and you’re right, when it comes to electronics, a guarantee really does matter.

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