Guarantees Matter When It Comes to Our Electronic Devices
Imagine this situation. You’ve just received a new present that requires batteries. You head over to your stash of brand new batteries and pop in those bad boys to get your new device going. You replace the cover and go to turn it on. An immediate wave of disappointment sweeps over you as you discover that your brand new batteries don’t work at all! Ugh…now you have to go back to the store and replace your new batteries (or even new device if it’s a faulty device). Not really one of those feel good about the product or brand moments, right?
Even worse is when you’ve spent money on a new device – just to find it doesn’t even work. When you go to return it (expecting a guarantee or some sort of warranty coverage), you’re basically dismissed and told no warranty exists. That is such a disappointing and frustrating feeling, especially knowing how hard money is to earn and that you basically just wasted it on a product that you can’t even use.
Warranty and Guarantees
We will replace, repair or refund, at our option any device (that uses Rayovac’s AA, AAA, C, D & 9V, cylindrical, button cell or coin cell batteries collectively the “Batteries.” “Batteries” do not cover lithium ion batteries.) damaged by our Batteries if the device and Batteries are returned to us, prepaid, to the address below. Be sure to remove the Batteries from the device, but include the Batteries in the same shipment as the device. Our guarantee does not cover devices that are damaged by Batteries that are beyond their expiration dates.
Lifetime Warranty: Excludes accidents and misuse. Return defective product postage prepaid to Spectrum Brands, Inc.
I love that Rayovac offers a guarantee, especially when it comes to our most important tech devices! It definitely makes me feel important as a consumer when a company stands behind their products the way Rayovac does!
Have you ever had a product that didn’t work and come to find out that no warranty or guarantee existed? How did that make you feel about the product and the brand?
This post is compensated as part of the Rayovac Power Blogger Program. All opinions are mine.