Fighting Back Tears of Frustration Over Fraud
Today, I took my husband to a doctor’s appointment for an injury from work. That was lots of fun with my 2 boys – NOT! My 3 year old was excellent and very well-behaved. My almost-18-month old was NOT! He would not sit still and kept running towards the elevators, not to mention the 2 small bags of snacks he dumped out on the floor. It was the Radiology floor and they had a kids’ table with a multi-function playtoy over on the far side of the building (right next to the elevators) – away from everyone – lol. Every time the elevator opened, he would make a mad dash towards it. My fear was I would look down for a second and my 18 month old would be heading down 9 floors to the lobby, unaccompanied by me!
After about 45 minutes of waiting for my husband to get out, I took the kids and headed down to the car in the parking garage, where we listened to 15 minutes of “Dora’s Christmas CD” – review and giveaway to come soon!
When I finally arrived home for a brief potty break and to head out the door to pick up my 5 year old, I listened to the answer machine. A company claiming to be working with my bank needed me to call back regarding some financial transactions that were in question. I called them back but didn’t recognize the name of the institution. I didn’t give them any information but said I would call back later. I hung up and called my bank from the cell phone in the car while waiting for my son. Apparently, someone in Great Britain was racking up charges on a cruise in my name…on my debit card!!!
The bank representative transferred me to the fraud department (who had called earlier and left a message) and verified that I was in fact NOT in Great Britain and was not on a cruise. Heck, I’ve never been on a cruise before! After the phone call, I headed to the nearest branch and had them file a fraudulent charge form to dispute the transactions. The charges were over $600 – a significant amount for a family of 5 living on one income. It’s supposed to take 3-5 business days to credit them back to our accounts.
I’ll feel much better when it’s fixed and we have our money back. I just don’t understand how people can do something like that and live with themselves!!! It’s so frustrating and I’m fighting back tears just thinking about it!!!! But I guess worse things could happen, right?