The Importance of Good Customer Service

By Shannon Gosney
In Uncategorized
May 21, 2009

Hello! Operator! Live person! Customer service! How many times have you ended up shouting these phrases at the automatic system of a company with whom you are trying to talk to a “live” human being? I’ve dealt with companies where the product was broken and I couldn’t find a live person to help me resolve the issue. Talk about frustrating! When I buy a product, I want the company to stand behind the product and do everything in their power to make sure I’m a satisfied customer. Whether you have a question or need to replace a part or lost manual, good customer service plays an active role in our loyalty to a company.

I had previously written an article on The Mosquito Magnet. Well, I’m here to tell you that not only do they offer a great product, but they offer great customer service! You can find answers to your questions about mosquito magnet repair easily and quickly on their website under the Help Section.

Just click on the model or item you have questions on and you will be presented with a list of options, including Troubleshooting, Important Tips, Virtual Trap Overview, Virtual Independence Start Up, Start Up Procedure, Light Codes, Product Information, and the Owner’s Manual (in English and Spanish). Check out Mosquito Magnet today and experience awesome customer service for yourself!

About Has 4152 Posts

Shannon Gurnee is the author of RedheadMom formerly "The Mommy-Files", a national blog with a loyal following. She has a Bachelor's Degree in Marriage, Family, and Human Development with a Minor in Business Management. Shannon and her husband, Frank, have a large family with 6 awesome kids and love living on the Central Coast near San Luis Obispo, California, as well as traveling around the world. A full-time Social Media and Professional Blogger, Shannon also serves as a National Brand Ambassador for many well-known companies. Her blog focuses on motherhood, family fun activities, traveling, fashion, beauty, technology, wedding ideas and recipes while providing professional opinions on products, performances, restaurants, and a variety of businesses.

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